5 Ways to Improve Staff Buy-In

Our new series, 5 Ways to Use Performance-based Standards, is inspired by real-world insights from agency coordinators. This series dives into five ways that Performance-based Standards can be integrated into your agency. Each post will explore how these practical approaches foster a more positive work environment while aligning with CIYJ’s mission of improving outcomes for young people. Each document will share actionable tips to enhance daily operations and build a culture of accountability. Up first in our series, 5 Ways to Improve Staff Buy-In. 

Kapiolani Kassal is the Communications Director for the Center for Improving Youth Justice. She has over 10 years of experience in various aspects of the Communication & non-profit industries. Kapiolani has her Bachelor's in Communications, Management, and Design from Ithaca College and her Master's in Television Producing from Boston University. Prior to working at CIYJ, Kapiolani worked as the Communications Administrator for MIT's Introduction to Technology, Engineering, and Science. She's had a passion and enthusiasm for the justice industry for as long as she can remember and is excited to be able to dive in as CIYJ celebrates the 20th Anniversary. In her free time, she loves playing social sports, attending weekly trivia, going to the theatre, and hanging out with her dog, Gatsby.

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