Joyce Burrell joined the PbS coaching team in 2015, having worked in the juvenile justice field for more than twenty-five years. Joyce has led significant juvenile justice reform initiatives and provided technical assistance to many agencies in the United States, especially those interested in implementing reform, improving performance and integrating mental health and trauma informed services in traditional correctional models of care. Joyce has served as project director on national, state and local initiatives and has worked for federal, state, city government and the private sector. Before going into private consulting, Joyce served as a principal researcher at the American Institutes for Research, where she directed the OJJDP State Training and Technical Assistance Center within the Human and Social Development Program and previously the National Evaluation and Technical Assistance Center for the Education of Children Who are Neglected or Delinquent (NDTAC) and served as the juvenile justice senior advisor supporting grantees through the TA Partnership for Child and Family Mental Health. Joyce served as the Deputy Commissioner of the New York State Office of Children and Family Services (OCFS) and directed the Division of Juvenile Justice and Opportunities for Youth (DJJOY), where she introduced and implemented PbS, trauma-focused care, supported the implementation of several evidence-based treatment interventions, while supporting a team in developing a comprehensive model of mental health care for children and youth in New York facilities and all of the community offices in the juvenile system. She did similar work at the local level in Philadelphia and Washington, DC.