Jack Fitzgerald

Coach

Jack Fitzgerald comes to the Center for Improving Youth Justice with over 30 years of management experience and an extensive background in non-profit and government agencies. Jack began his career in long-term residential treatment settings for juveniles, working his way from a childcare worker to the agency’s admission coordinator in one of the nation’s oldest facilities for children. He served on the facility’s quality assurance team, first seeing how a data-based process could better inform practice. He then spent a decade as Program Director of an adult community corrections program. He designed programs for walk-in and reentry residents in a 225-slot alternative incarceration center (AIC). As the AIC Director, he forged relationships with state and community providers, creating partnerships with treatment facilities and expanding job placement services to keep individuals productive in the community. Before being named Superintendent, he served as the facility’s Accreditation Manager. He worked on an agency-wide team developing a computer-based management system for juvenile court, probation and detention to share information. As Superintendent, the Judicial Branch continued to expand on data-driven outcomes. It began to utilize Performance-based Standards to continue the agency’s mission of providing safe and quality care to juveniles in custody. In 2010, his facility was honored to be named the Barbra Allen Hagen Award winner. During his Judicial Branch career, he was exposed to numerous national tools and treatment services to improve outcomes in custody and upon return home. Jack was put in charge of the contracted secure and staff secure settings. His responsibilities included contract compliance and youth safety while ensuring all programmatic functions were being offered. Jack provided expertise in physical plant and programmatic design while also serving as the primary liaison to independent ombudspersons who served all judicially funded facilities. While overseeing community programs, Jack was named the state Performance-based Standards Coordinator. In this role, he worked on motivating agencies and staff to use data to determine strengths and identify areas where change could be beneficial. In 2014 Jack became certified by the US Department of Justice as an Auditor of the Prison Rape Elimination Act. Over the past decade, Jack has completed over 150 adult and juvenile audits, including full-secure and staff-secure settings. He has consulted in 9 states between Maine and North Carolina. The diverse facilities experience has provided a wealth of experience in helping agencies come into compliance by developing plans that work for them while meeting the required indicators.

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