Continuous Improvement Cycle

PbS builds performance improvement and accountability into agency, facility and program operations using a three-part cycle of activities: collecting data, analyzing the performance outcomes and summary data reports and the heart of PbS: using the data to create improvement and reforms. The PbS data-driven improvement model identifies, monitors and improves conditions of confinement and treatment services in residential facilities and programs using national standards and performance outcome measures.

Collecting Data

Twice a year PbS participants collect information by surveying youths, staff and families, and reporting administrative data, unusual incidents and the services offered by the facility or program.
Learn more about Data Collection

Analyzing Performance

Participants are given analysis tools to identify what works and what needs to be improved in clear and easy to read reports.
Learn more about Reports

Creating Improvements

Using the analysis of the data, participants work with a coach to develop an improvement plan that sets the targets for change and the strategy and individuals to implement the improvement plan.
Learn more about Improvement Plans

Blueprint

The PbS Blueprint is the roadmap to achieve positive outcomes and sustain high performance by connecting the data to practices and policies shown by research or experience to achieve PbS’ standards and goals. The PbS Blueprint guides facilities’ improvement planning, PbS team meetings and agency/facility strategies for operations, programs and services.

The PbS Blueprint is organized by the nine areas established to ensure all aspects of conditions of confinement and the quality of life are included: safety, order, security, health, behavioral health, programming, justice, reintegration and family and social supports. Each area is broken down into domains – relevant sub-topics to guide development of FIPs and tables of practical information about effective practices and policies that are known to help improve the data.

Coaching

Once you know what is happening in your programs, how do you respond? Where do you start and what are the steps to success? All PbS participants are assigned a PbS coach to support and guide them in using PbS. The coaches are specially-selected, experienced juvenile justice professionals and are available year-round to provide guidance, answer questions on policies and best practices and connect you with resources or individuals needed. Most issues have been experienced before and coaches provide the link to the vast network of the PbS community.
STREAMLINE DATA COLLECTION USING CUTTING EDGE TOOLS

Advanced Technology

Our technology is designed to minimize data collection efforts and increase the amount and accuracy of data reported.
Survey Kiosks
A touch-screen terminal that youths, staff and families can use to answer survey questions and eliminates the need for data entry
Survey Kiosks
A touch-screen terminal that youths, staff and families can use to answer survey questions and eliminates the need for data entry
Data Transfer
An API gives software developers the tools and information needed to create a program that sends data from the existing data system over to PbS.
Data Transfer
An API gives software developers the tools and information needed to create a program that sends data from the existing data system over to PbS.
Software Integration
RiteTrack is submitted to PbS through the one-of-a-kind integration module and eliminates duplicate data entry, saving detention staff and administration time.
Software Integration
RiteTrack is submitted to PbS through the one-of-a-kind integration module and eliminates duplicate data entry, saving detention staff and administration time.